If you drive for a waste company. Your employer's office runs your account. For a joining code, a new PIN, or a question about your jobs, ask your office first. In the app, Menu → Help explains each screen, and Practice day lets you try the app without touching real work.
Contact AxiWaste
- Email: support@axiwaste.com
- Phone: 0333 22 44 800
- Hours: 9am to 5pm, Monday to Friday, excluding UK bank holidays
We answer questions about the app, faults, feedback and ideas for new features.
Deleting your account and your data
In the app, choose Menu → Delete my account. This sends your request to your employer's office, which must normally respond within one month. The app tells you when your account has been deleted. Your employer may keep some records for longer where it has a legal reason to, such as waste transfer notes and weighbridge tickets. These keep your name as it was written until their period ends; our privacy policy says how long each is kept. If you no longer have the app, ask your employer's office. You can also email privacy@axiwaste.com, and we will help your employer answer you.
Privacy
How the app uses information about you: our privacy policy.
What you need
An iPhone with iOS 17 or later, from the App Store. On an Android phone, your employer's office gives you the app to install.
Who we are
AxiWaste is the trading name of Axithorn Limited. Registered in England and Wales, company number 15982267. Registered office: 1 Colleton Crescent, Exeter, Devon, EX2 4DG.