Waste management software for councils and local authorities
Run commercial waste services, council transfer stations and weighbridges, and the Digital Waste Tracking duty from one system. AxiWaste is built on Zoho, so it is configured around your authority's services, teams and reporting, with the security assurance procurement teams ask for.
What AxiWaste runs for a council
Pick the services your authority runs. Each one is set up around your sites, depots, prices and paperwork.
Commercial waste
Customer contracts, recurring collection rounds, waste transfer notes and season tickets, nightly carrier licence checks and invoicing.
Trade waste collectionsTransfer stations and receiving sites
Every receipt recorded with its EWC code, weight and carrier, and reported to Defra through the Receipt of Waste API.
Transfer stationsWeighbridges
Weights from a networked indicator, ANPR software for vehicle movements, and tickets printed or emailed at weigh-out.
WeighbridgesSkips and containers
If your authority hires skips or containers: deliveries, exchanges and collections, with each one tracked by size, site and hire term.
Skip hireRounds and the driver app
Rounds planned around tip costs, vehicle weight limits and site opening hours, and an offline driver app with photos and signatures.
Route planningFinance
Invoices raised as work completes, with Xero, Sage and QuickBooks integrations. Links to other finance systems are scoped as part of implementation.
PricingThe duties councils are working to
| Duty | What it means for a council | When |
|---|---|---|
| Digital Waste Tracking, receiving sites | Permitted sites your authority runs that receive waste, such as transfer stations, report each receipt to Defra within 2 working days. Source: GOV.UK. | England and Wales from October 2026; Northern Ireland and Scotland from January 2027 |
| Household waste recycling centres | In England, household waste that residents bring to an HWRC does not need reporting. Other controlled waste the permitted site receives does. Source: GOV.UK. | Now, in England |
| Simpler Recycling | Food waste collected from households at least weekly, with standard dry recycling streams. Plastic film is collected with plastic recycling from 31 March 2027. Some authorities have transitional arrangements. Source: GOV.UK. | From 31 March 2026 in England |
| Duty of care for commercial customers | A waste transfer note, or a season ticket for regular collections, for every commercial waste transfer, kept for 2 years. | Now |
| WasteDataFlow | Quarterly returns on local authority collected waste continue alongside Digital Waste Tracking. | Now |
AxiWaste covers the receiving-site reporting and the duty of care paperwork for commercial customers. It does not replace WasteDataFlow. The tonnages it records by EWC code and destination help you compile it. Sources checked 12 November 2026.
Built on Zoho's certified platform
AxiWaste runs on Zoho. The certifications below are held by Zoho Corporation for its platform and data centres, as published on Zoho's compliance page (checked 12 November 2026). We can help you request the certificates and audit reports your security team needs.
Information security and privacy
- ISO/IEC 27001: information security management
- ISO/IEC 27017: security for cloud services
- ISO/IEC 27018: personal data in the cloud
- ISO/IEC 27701: privacy information management
Service quality and continuity
- ISO 9001: quality management
- ISO/IEC 20000-1: IT service management
- ISO 22301: business continuity
- SOC 1 Type 2 and SOC 2 Type 2 audit reports
UK assurance
- Cyber Essentials Plus, covering Zoho's UK office and EU data centres
- NHS Data Security and Protection Toolkit: Standards Met, for Zoho's UK office
- UK GDPR and EU GDPR
Hosting and accessibility
- UK and European customers are hosted in Zoho's EU data centres: Amsterdam (primary) and Dublin (secondary). Source: Zoho.
- Zoho has announced a UK data centre in London. Ask us about UK-only hosting.
- Zoho lists Web Content Accessibility Guidelines (WCAG) 2.2 AA among its standards.
Axithorn, which builds and implements AxiWaste, is a UK Zoho Premium Partner. AxiWaste is on GOV.UK's Defra software provider list as "Axithorn | Axiwaste", among providers that have self-certified their software against the digital waste tracking requirements.
Data for your carbon and recycling reporting
Climate and recycling targets need evidence. AxiWaste records the activity data; your carbon reporting method applies the emissions factors.
Fewer wasted miles
Route planning weighs distance, tip cost and vehicle weight limits, so rounds avoid unplanned tip runs and wasted miles. Less fuel burnt is a direct cut in your fleet's Scope 1 emissions.
Tonnes by stream and destination
Every receipt carries its EWC code, weight and its recovery (R) or disposal (D) code, so you can report tonnes recycled, recovered and disposed against the waste hierarchy.
An evidence trail for audits
Records are timestamped, with photos and signatures from the driver app. The compliance register exports to CSV for your carbon accounting or ESG reporting tool.
Figures for commercial customers
Business customers increasingly ask for their own tonnages for ESG reporting. The same records give them totals by waste stream and destination.
How we implement for a council
Discovery
We map your services, sites, depots and teams, and the reports each one needs.
Configuration
Forms, workflows, approvals, roles and permissions are set up around how your authority works.
Data and integrations
Customer, site and contract records are brought across. Finance and other system integrations are scoped and quoted.
Training and go-live
Office and driver training, one service at a time if you prefer, then support after go-live.
Send us your security questionnaire or supplier assessment and we will answer it with the Zoho evidence above.
Questions, answered
Is AxiWaste certified to ISO 27001?
AxiWaste runs on Zoho, whose platform holds ISO/IEC 27001, 27017, 27018 and 27701 certification, with SOC 1 and SOC 2 Type 2 audit reports. The certifications are held by Zoho Corporation for its platform and data centres, as listed on Zoho's compliance page.
Where is our data hosted?
UK and European customers are hosted in Zoho's EU data centres: Amsterdam (primary) and Dublin (secondary). Zoho has announced a UK data centre in London. If your authority needs UK-only hosting, ask us about the current position.
Do council HWRCs have to report to Defra?
In England, household waste that residents bring to a household waste recycling centre does not need reporting. Other controlled waste that a permitted site receives, such as commercial waste, does. Check GOV.UK's guidance against your site permits.
Can AxiWaste help with carbon and GHG reporting?
AxiWaste records the activity data: tonnes by EWC code, their recovery or disposal route, and planned rounds. Your chosen carbon reporting method applies the emissions factors. Route planning also cuts wasted miles, which cuts fuel use.
Can we start with one service?
Yes. Start with the service that matters most, for example commercial waste or a transfer station, and add the rest later on the same platform.
Does it replace WasteDataFlow?
No. WasteDataFlow returns continue alongside Digital Waste Tracking. The tonnages AxiWaste records by EWC code and destination help you compile them.
Talk to us about your authority's services
Twenty minutes on your services, sites and assurance requirements.
Talk to us about AxiWaste
Tell us which services your authority runs and what your procurement or security team needs to see.